Grasshopper is a VoIP phone system that gives small business the opportunity to leverage powerful virtual phone technology once only available to the biggest multinational corporations on the planet.
Designed from the ground up to be as simple and as straightforward to use as, while offering industry-leading flexibility and friendly price points, Grasshopper is a game changing new technology in the VoIP space – and that’s a big part of why it’s become so popular so quickly.
The “killer feature” with Grasshopper has to be its ability to effortlessly integrate with the phone system or set up you already have in your business as well as any of the mobile phones or devices that your employees are utilizing, too.
This kind of versatility guarantee that your customers, clients, vendors, and partners will always be reach someone from your company without you having to spend a small fortune more traditional communications infrastructure that’s always a lot more limited.
To learn a little bit more about everything Grasshopper brings to the table, check out the rest of this quick review!
Quick Pros and Cons
• Lightning fast and effortless to set up
• Amazingly affordable
• Provides ALL of the business phone system basics you’re looking for
• Can be tricky to on board everyone across all of their devices
• Entry-level plans are a little bit limited compared to the more feature-rich (and slightly more expensive) options from Grasshopper
Right out of the gate, you are going to be immediately impressed by how many enterprise grade features are built right into the Grasshopper platform at such a ridiculously affordable price tag.
It’s important to remember that Grasshopper was born out of the idea to give ALL small businesses (and micro businesses, right down to one man operations) the kind of presence and credibility of much larger operation when customers or clients called their phone number.
Grasshopper does a great job at giving you the flexibility you need to present your business cents a much larger and more professional entity, a much more established operation, and a much more credible operation through your phone system.
Best of all, Grasshopper does all of that without forcing you to purchase any specialty hardware whatsoever. You’re able to use your existing communication tools, phone numbers, and even mobile phones and devices to tie right into the Grasshopper platform.
It doesn’t get a whole lot easier than that!
Perhaps not quite as feature-rich or as robust as some of the larger VoIP style phone infrastructure platform, Grasshopper isn’t going to blow up your bank account or smash your budget into tiny little pieces the way much more expensive competitors would, either.
At the end of the day, this is a platform that knows exactly who it can best serve – small businesses looking for a professional phone presence – and really knocks those capabilities right out of the park.
If you’re a small business and intend to stay a small business, there may not be any better VoIP professional phone system on the planet than Grasshopper.
Simple and Straightforward Setup is Almost Instant
Signing up for a brand-new account with Grasshopper couldn’t be any more straightforward.
The actual sign up and on boarding process is only a handful of webpages long and can be completed inside of about five minutes or so. The pricing structure for this service is also straightforward obvious, and easy to get a hang out right out of the gate – giving you every opportunity to find the perfect level Grasshopper service to right away.
You’ll be able to change your Grasshopper tier of service if you need something more robust or something a bit more slimline later down the line, but you’re welcome majority of new Grasshopper customers either stay with the initial level of service they choose or upgrade for more features over time.
There are currently three different tiers of service available from Grasshopper:
• The Solo plan, offering you a single number and three different extension. This plan comes in just $29 per month.
• The Partner plan is the next step up, offering you three different contact numbers and six individual extensions. This plan will run you $49 a month and is the most popular of all the Grasshopper plans.
• The Small Business plan is the highest price tier of the whole bunch, but for $89 a month you get fine contact numbers and unlimited extensions – as well as a whole host of other special extra features rolled right in.
In most situations, a $25 activation fee is charged, but Grasshopper regularly runs promotion that waives this activation fee but also includes extra bonus features for all individual plans that you can take advantage of, too.
After you finish the initial sign-up process with this new VoIP business technology will be ready to rock and roll. Your new number will go live and will be active immediately, and you’ll be able to utilize your new Grasshopper backend and Control Panel to set up the rest of your phone infrastructure with no difficulty whatsoever!
Web and Mobile Interface is Perfectly Designed
Another huge advantage of using Grasshopper is your ability to leverage every aspect of your new VoIP business phone technology on any of your internet enabled device – including your mobile phone and your tablets or laptops.
The web interface and mobile tool available from Grasshopper aren’t quite as feature-rich or as flexible as some of the other industry-leading options from competing VoIP services, but for the price – and for small businesses not looking to overwhelm themselves with all kinds of technology different options they likely won’t ever use – these web and mobile tools definitely get the job done.
Both of these services are going to work on Android and iOS devices. Because they are cloud-based tools (or mobile applications you can download directly to your phone or tablet) you’ll be able to access your phone system, change settings and protocols, and generally administer your new VoIP business technology from anywhere on the planet that you have internet access or mobile data.
It doesn’t get much better than that!
Specialty Features That Separate Grasshopper From the Rest of the Pack
At the end of the day, you’re going to be looking for a new VoIP solution that can provide you with all of the business phone technology you expect for hundreds if not thousands of dollars – and that’s exactly what you’re going to get at a discount from Grasshopper.
We are talking about features that include, but definitely aren’t limited to:
• Automated VoIP phone attended that can be customized to provide customer feedback depending upon the rules you establish in your Grasshopper backend
• Music you choose to play while your callers are put on hold
• A full, detailed, and easily accessible name and extension directory
• The technology necessary to accept multiple calls from multiple individuals at the same time
• A full-featured voicemail and voicemail to email transcription service built right in
• Online faxing technology on-demand
• Built-in text messaging solutions that can be utilized across all of your Grasshopper devices
Of course, you’ll also be able to utilize some of the best inexpensive conference calling solutions available, too.
By using the Grasshopper Bridge tools (available free of charge with every tier of service), each individual employee in your operation will be able to host their own conference calls with up to 10 individual callers. Bump up to the Grasshopper Small Business level of service and you’ll be able to host conference calls with an unlimited number of participants across each individual employee line!
Grasshopper Support is available on a 24/7 basis, too. You can contact these professionals anytime, day or night, for help or you can use the online communication tools built right into the Grasshopper website if you’re looking for support that way.
There really isn’t much to be disappointed in when it comes to the Grasshopper platform.
As we have highlighted a couple of times already, this business VoIP solution isn’t quite as feature-rich or as “enterprise grade” as some of the other competing options out there – but it never claims to be, either.
Grasshopper is very much designed and developed small business owner looking to leverage advanced VoIP technology. If you are a much larger operation looking to utilize a more traditional phone system, or need all kinds of bells and whistles, you probably should look elsewhere.
If, on the other hand, you end up start entrepreneur looking to bootstrap with the most flexible and adaptable technology available – technology that gives you all kinds of leverage to build and grow your business with lightning like speed – you won’t find many better options than Grasshopper.
At the end of the day, you’ll always have plenty of options when it comes time to get set up with a new business VoIP solution.
However, if you’re serious about giving your business every chance to succeed with the kind of advanced technology that used to only exist for oversized, multinational corporation willing to spend thousands of dollars each month on their phone system – all at a fraction the price and with no headache and hassle – you need to have a look at Grasshopper ASAP.
The odds are pretty good you won’t be disappointed…Grasshopper virtual phone system